Copyright © 2025 XtremFHD. All Rights Reserved.
Last updated: October 15, 2025
Thank you for shopping with XtreamFHD. We stand by the quality of our service and offer a 30-day refund policy to ensure customer satisfaction.
Our refund policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer a full refund or exchange.
To be eligible for a refund, your service must meet the following conditions:
You have encountered a technical issue that we cannot resolve.
The service was not delivered as described.
You have not violated our Terms of Service.
You made your request within 30 calendar days of your original purchase date.
❗ Note: We do not issue refunds for:
Temporary service outages caused by upstream providers or your local ISP.
Incompatibility with your device, app, or internet connection (please test with our trial or recommended apps).
Misuse or sharing of account credentials.
Due to the nature of our digital IPTV services, the following items are non-refundable:
Gift cards or vouchers
Downloadable software (including configuration files or setup guides)
Subscription packages already in use for more than 30 days
Trial versions or promotional packages
Sale or discounted items
To initiate a refund, please contact us at:
📧 Email: contact@xtreamfhd.com
Include the following information:
Your full name
Email used during purchase
Order number or transaction ID
Reason for the refund request
We will acknowledge receipt of your request and review it within 2–5 business days. If your refund is approved, the amount will be credited to your original method of payment.
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card provider — it may take a few days before the refund is officially posted.
Contact your bank. Processing times vary.
If you’ve done all of this and still have not received your refund, please contact us at contact@xtreamfhd.com.
We do not offer exchanges for digital services. However, if you experience issues with your subscription or want to switch to a different package, please contact our support team — we’re here to help.
If a subscription was marked as a gift and sent directly to you, we can issue a gift credit for the value of the return if eligible. Once approved, a gift voucher will be emailed to you.
If the gift wasn’t marked as such, or was sent to the gift giver, we’ll refund the original purchaser.
📩 Email us: contact@xtreamfhd.com
🌐 Visit us: https://xtreamfhd.com
We’re here to assist you with any questions regarding refunds or your account.
Copyright © 2025 XtremFHD. All Rights Reserved.